For nylon and polyester bags, clean with a soft, damp cloth. For stains, we suggest a luggage cleaner or a mixture of equal parts water and isopropyl alcohol. Avoid using cleaning products containing bleach. Adhesive lint rollers work great to remove lint and dust.
Vegan leather is absolutely waterproof and does not require the application of waterproofing sprays. Simply dip a clean, soft white cloth in warm water. Wring out excess moisture and wipe down the outside of your leather bag. Do not use a coloured cloth because dye transfer is possible. After wiping down, buff the bag dry with another soft white cloth.
Waxed canvas is absolutely waterproof and does not require the application of waterproofing sprays. To clean, shake or brush off dirt, sand or any other abrasive material. For small spots, use cold water and mild soap, and a sponge or brush. Gently massage the spotted surface with a little soap and rinse with a sponge and cold water. Let the bag air dry. Do not wash in a machine.
Store your wheeled luggage in an upright position in a dry location. Avoid storing luggage in extreme temperatures. We recommend nesting small luggage inside larger luggage for easy, compact storage.
Airlines are the most common cause of damage to luggage. TOSCA is not responsible for any damage that occurs whilst your luggage in transit
We urge you to inspect your luggage after your trip. Should your luggage be damaged in transit we recommend you report & submit a claim directly to the airline that you have flown with prior to leaving the airport.
Repair and Warranty
Defects in materials or craftsmanship are typically discovered within during the first year of use. Over the years with time and use, your luggage may show signs of wear and tear. This is most commonly seen with moving parts – wheels, handles and zippers. Should you ever need to have your bag repaired, we invite you to visit our Warranty and Service and Repairs page for more information.