Products are guaranteed against defective workmanship and material. Retain sales docket as proof of purchase date. Return faulty stock to original place of purchase. Please note that the guarantee does not cover normal wear and tear, damage caused by carriers or consequent damage.
The length of the warranty varies between products and styles. Please check the luggage/bag hangtag for warranty details.
Old TOSCA Products & Styles
Customers please note, the TOSCA ‘Brand’ was purchased by the Australian Luggage Co. in November 2017.
The Australian Luggage Co does not stock spare parts for old and discontinued TOSCA products including luggage, bags, business bags and Florence Broadhurst items.
Customers are advised to contact their repairer of choice or see list of recommended repairers below.
Airline Damage
Airlines are the most common cause of damage to luggage. TOSCA is not responsible for any damage that occurs whilst your luggage in transit.
We urge you to inspect your luggage after your trip. Should your luggage be damaged in transit we recommend you report & submit a claim directly to the airline that you have flown with prior to leaving the airport. Taking photos of your luggage prior to take-off is highly recommended.
Authorised Bag & Luggage Repairers
MELBOURNE
Bags Only Factory Outlet | 115-117 High Street | BELMONT | 03 5244 2934 |
Gregory’s Bag & Shoe Repairs | 6 Leake Street | ESSENDON | 03 9379 6137 |
The Repair Place | 423-425 Springvale Road | FOREST HILL | 03 9894 7869 |
SYDNEY
Custom Luggage Co. Pty Ltd | 317 Sussex Street | SYDNEY | 02 9621 1099 |
Sydney Luggage Centre | 1149 Botany Road | MASCOT | 02 9669 6381 |
The Luggage House | 65-75 Captain Cook Drive | CARINGBAH | 02 9531 6666 |
BRISBANE
Addwest Shoe & Luggage Repairs | 75 Vulture Street | WEST END | 07 3844 5416 |
McInallys Shoe & Bag Repairs | 34 Davenport Street | SOUTHPORT | 07 5531 3833 |
ADELAIDE
Luggage Place | 107 Gilbert Street | ADELAIDE | 08 8231 2119 |
PERTH
Leather & Luggage Repair Centre | 317 Walcott Street | MT LAWLEY | 08 9443 1800 |