Products are guaranteed against defective workmanship and material. Retain sales docket as proof of purchase date. Return faulty stock to original place of purchase. Please note that the guarantee does not cover normal wear and tear, damage caused by carriers or consequent damage.

The length of the warranty varies between products and styles.  Please check the luggage/bag hangtag for warranty details.

Old TOSCA Products & Styles

Customers please note, the TOSCA ‘Brand’ was purchased by the Australian Luggage Co. in November 2017.

The Australian Luggage Co does not stock spare parts for old and discontinued  TOSCA products including luggage, bags, business bags and Florence Broadhurst items.

Customers are advised to contact their repairer of choice or see list of recommended repairers below.

Airline Damage

Airlines are the most common cause of damage to luggage. TOSCA is not responsible for any damage that occurs whilst your luggage in transit.

We urge you to inspect your luggage after your trip. Should your luggage be damaged in transit we recommend you report & submit a claim directly to the airline that you have flown with prior to leaving the airport. Taking photos of your luggage prior to take-off is highly recommended.

Authorised Bag & Luggage Repairers

MELBOURNE

SYDNEY

BRISBANE

ADELAIDE

PERTH